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RETREAT EAST |
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Privacy Policy |
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This policy explains how we may collect information about you and then use it in order to satisfy your booking or purchase requirements. It also outlines the security measures we take in order to protect your privacy and gives certain assurances on things that we will not do.
When you place an order or book a hotel, we collect your name, e-mail address, mailing address, phone number and creditcard information. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.
Use of information
We may use personal information about you for a number of purposes, including:
• to advise you of any changes or problems with your hotel booking
• to help us to administer accounts, services and products which we offer
• to help detect fraud or loss
• To send information to you normally via electronic mail in the form of an e-newsletter once a month.
Disclosure of information
We do not sell or disclose your personal information to other companies without your prior consent. We do not sell mailing lists to third parties.
Protection of information
We maintain strict security measures in order to protect personal information. This includes following certain procedures, for example encrypting data on our websites and in order to ensure compliance with all applicable legal requirements.
The Internet
If you communicate with us via the Internet then we may occasionally use email to contact you about our services and products. When you first provide personal information to our website we will normally give you the opportunity to indicate whether you would prefer us not to contact you in this way. However, you can always send us an email at any time to change your preferences.
Cookies
When you visit the Site we may store some
information on your computer.
Cookies are pieces of information that a website moves to your hard
drive to store and sometimes track information about you. Cookies are
server specific that created them and cannot be accessed by
other servers, which means that they cannot be used to track your
movements around the web. Credit card number is not stored in cookies.
A cookie helps you get the best out of the Site and helps us to provide
you with a more customized service. We use cookies for the following
purposes:
(a) Do not have to re-enter your details each time you visit the Site
(b) To monitor how the Site is used and to improve and update our content
You can block or erase cookies from your computer if you want to,
but certain parts of the Site will rely on the use of cookies to
operate correctly and may not work correctly if you set your browser
not to accept cookies.
Agoda uses cookies to remember your data and therefore update your rewards schemes this way.
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